FAQs Archive - Florida Sun Discount Car Rental

Q: What about toll-roads. Can I get a Sun Pass for my Florida rental car?

The change in your pocket won't be of much help if the toll area is electronic. You should request a toll pass that your rental car company provides at their rental desk, or purchase your own. Florida's Sun Pass website provides a wealth of information for visiting drivers. Read on for more complete information on this all-important Florida toll pass .

Q: How much of a deposit is placed on a credit/debit card when the car is picked-up?

For Dollar Rent a Car - A hold will be placed on your credit or debit card for the estimated amount of the rental plus 15% or a minimum of $250.00, whichever is greater. We will remove the hold at the end of the rental when the final charges are settled.

Q: Can I upgrade when I arrive at the rental location?

You are welcome to request an upgrade from the car rental representative at the rental counter upon your arrival. If an upgrade is available, you will be informed of your choices so you can choose a vehicle that will best fit your needs.

Q: What documents and information will I need to carry when I pick-up the vehicle?

All rental companies require each driver to show a valid driver's license at their rental desk. A major credit or debit card is also required to rent a car.